This will tell you about the Importance of safety in regards to the crowd control ; customer and participants.
Unit 1.1...Examples of spectator events... Festivals
Sports Matches/ events
Concerts Country ShowParades Royal events
Crowd control:
If the correct techniques are put in place by stewards then the crowd wont be able to get out of hand easily. But without this the crowd can get out of control a lot easier such as pushing and shoving which can cause large public disorder.
The importance of the customer being and feeling safe at events is Paramount because the whole experience for the customer will be better rather than having the crowd in no order. This will make the event more enjoyable for stewards and spectators.
Safety and security of self, others and of venue:
Without stewards, property can get damaged such as toilets and other areas of venues that need manning so that disorder doesn't occur and cause further problems. If anything were to happen, stewards should be trained appropriately to deal with different problems that may occur.
The overall event can change from going smoothly to having a large disorder in seconds, this is why stewards have to be on guard at all times to prevent anything happening which will make the overall event a success for everyone involved.
Stewards should stick in groups in case of any problems occuring especially violent situations, for their own safety.
Stewards also need to ensure that spectators are as safe as they can possibly be so if anyone is a threat they need dealing with quickly and with least disruption as possible foe the event to go as smoothly as possible.
(Danny, Tom)
1.2 Describe the contribution that stewards make to the provision of safety and customer services
Stewards make many contributions at a public events such as football matches where they are in charge of crowd control throughout the game and also at half time and before and after the match.
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| If the correct technique is used by stewards they can be very powerful and accertive without there actually being alot of them there. |
Also that people are safe and if there are any issues that they have to deal with them appropriately and efficiently without too much disruption to others.
(Danny Cartwright)
Health and safety at work act. 1974 - Primary piece of legislation covering the occupational health and safety in the U.K. The health and safety executive is responsible for enforcing the act and a number of other acts and is also responsible for statuary instruments relevant to the working environment, such as safety gear, rules in the work area and health and safety put into play.
Management of health and safety at work regulations act.1992 - This is to make sure that all procedures are in place and are being undertake to a high standard to keep the work place and public safe at all times.
Safety of sports grounds act. - To allow safety put into play in sports stadiums. It is used so that the stadium is known to have had been checked for all safety procedures to be in place to ensure a safe environment.
Fire safety and safety of places of sports act. 1987 - This is to ensure all relevant fire exits are in place and are free of obstructions also relevant extinguishes are in place and people are trained to use them. relating to fire precautions so accidents don't happen and it is also in place to amend the safety of sports grounds act 1975.
Football spectators act. 1989 - To ensure that spectators are treated correctly and licenses are in place. It also helps to keep spectators safe, and people with such convictions will be banned from certain matches to reduce violence and disorder.
Safety of sports grounds act. 1975 - To allow safety put into play in sports stadiums. It is used so that the stadium is known to have been checked for all safety procedures to be in place to ensure a safe environment.
(Tom Whitham and Danny C)
1.3 Give examples of different types of events at which stewarding takes place
Stewards are needed at many different events such as:
Sports events- Football, Olympic games, Rugby etc.
Country fairs- Chatsworth show, Ashover Country Fair
Shows- Famous people singing
Festival events- V festival
Demonstrations- EDL and anti racist groups.
Generally stewards are needed anywhere where there are a large amount of people at an organised event at any one time.
(Tom W & Danny C)
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