Unit 2 - 1.6- 2.2

1.6 describe the procedures stewards should follow to supervise spectator movement between different areas
stewards should give correct information to the spectators that are present at the event in order to make the event go smoothly. If the spectators are there the stewards are meant to provide accurate and clear information and make sure that people there know where they are going and where things are.
Spectators will need to do their research on the event before they go on duty so that they are able to pass the information on to people that are present at the event. If the stewards don’t know their stuff then they won’t seem professional and they will be but into a bad light.
1.7 outline why it is important for stewards to monitor their designated area carefully
Stewards need to pay attention at their desired positions because if they get something wrong then the whole crowd could be at risk. Dangerous people could get into the event and during big events even terrorists could get in at cause a lot of trouble.
If there are pay gates at the event stewards need to monitor it so that everyone pays and nobody gets away without paying.

Also steward need to stay alert at their designated area at a football match for example just in case fans come and cause trouble. Stewards need to stay at there told position so fans can’t gat through and so that they can direct people away from the trouble.

1.8 describe the procedures stewards should follow to supervise spectator exit
Stewards need to monitor their designated area and make sure there isn’t and trouble in their area of operations. Because stewards monitor exits they need to be polite when spectators are leaving the event. If they aren’t then the spectators may not come back which will put the event in a bad light. A big part of stewarding is communication because the spectators are customers which means they have probably paid money to be there.
Stewards also need to give directions to exits just in case of an emergency. If spectators don’t know where the exits are then they could get trapped which could potentially but them at risk of injury.  

2.1. identify the types of illegal items that spectators may bring to events

Illegal items spectators may bring to an event...
Weapons
Drugs 
Fireworks
Guns 
Knifes

2.2. describe the procedures stewards should follow when they identify illegal items

Stewards have to follow procedures when an illegal items are found. They need to report it straight away, and potentially confiscate it from who ever has possession of it. They are to hand it in to the stewarding office so the police can pick it up or they are to hand it straight to the police themselves. They should contact the police straight away when they find an illegal item because it may be dangerous or could have been involved in a criminal act.












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